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Injured on holiday in UK or abroad

If you have suffered an illness or injury whilst on holiday, you may be entitled to compensation.

It doesn't matter whether your holiday was in this country or abroad, whether a package deal or privately arranged – you may be able to claim against your tour operator, hotel or other individual.

We can help you claim as a result of many types of injury including:

We can also help you if you have suffered an illness whilst on holiday – whether in a hotel or in cruise ship accommodation, through poor hygiene or incorrect food handling.

The Package Travel, Package Holidays and Package Tours Regulations 1992, ("The Package Travel Regulations 1992") afford holidaymakers considerable consumer protection and claims arising under this legislation can even be pursued in local Courts rather than abroad.

There are a number of steps that you should take when you return home from your holiday. It is of paramount importance, particularly in cases involving tour operators to notify them of your claim, preferably in writing, as soon as possible. Tour operators frequently try to rebuff claims by relying on the provisions of their booking terms and conditions. Your notification does not need to be extensive or detailed but should provide enough information to the tour operator to help them identify when and where the accident or illness occurred.

What should I do if I have been involved in an accident abroad?

You should also keep a diary of how your recovery progresses whether you have suffered an injury or illness.

It is imperative that you act quickly. Claims involving accidents or illness abroad are often subject to different time restraints than those occurring in England and Wales, for instance, in Spain claims must be "brought" within 1 year of the accident. If the necessary steps are not taken in good time to interrupt this period your claim could fail.

Fatal Accident Abroad or on Holiday

If a loved one loses their life in an accident abroad, it can be very difficult to know what to do next. Talking to us can help with clarifying any potential legal claims you could be entitled to make. If the death was caused by the negligence of another, you should seek our advice on how to pursue a claim on behalf of the Estate and/or the deceased's family.

Making a Claim

You should check with us before taking any action that might compromise your potential claim.

Don't delay – contact us immediately to see if you can make a claim.

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